Auto Advance offers two distinct services which collect and use information in separate ways. In the table below we list all the uses of personal data between the services.
Last updated: Friday, 18th May 2018 16:20pm (Version 20180518.1)
|Who are we?||DTW Associates Limited
Auto Advance Log Book Loans
Cash & Cheque Express
Registered Number 5305220
Registered Office: Ashford House, 41-45 Church Road, Ashford,
Middlesex, TW15 2TY
|How do we collect information from you?||We collect personal data from you:
|What type of information is collected from you?||
Quick QuoteThis includes:
Full ApplicationThis includes:
|How is your information used?||
Quick QuoteIt helps us in the following ways:
Full ApplicationIt helps us in the following ways:
|What is our lawful basis for collecting this data and why do we need this?||In order for us to process your data we have to have a lawful basis to do so. We are relying on the following basis to do so:
|Do we record calls and emails?||Yes|
|Who has access to your information?||
|Can we see your banking transactional data?||
Full ApplicationIf you agree to this yes, but it is not a requisite for getting a loan with us. We may access your Transaction History.
We request and register to view up to 90 days of bank statements to assess your credit worthiness and make an informed decision as to whether the loan you seek is affordable.
Thereafter refreshed data can be used to assist in account reviews and assessing instalments.
|Will you store or have access to my internet banking credentials, PIN or passwords?||
Full ApplicationNo, that information is encrypted in transit and stored with AccountScore (https://accountscore.com/privacy-policy.html)
|What data do the credit reference agencies use?||
Full Application OnlyWhere you take financial services from us we may also make periodic searches at CRAs to manage your account with us.
To do this, we will supply your personal information to CRAs and they will give us information about you. This will include information from your credit application and about your financial situation and financial history. CRAs will supply to us both public (including the electoral register) and shared credit, financial situation and financial history information and fraud prevention information.
We will use this information to:
We will continue to exchange information about you with CRAs while you have a relationship with us. We will also inform the CRAs about your settled accounts. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. This information may be supplied to other organisations by CRAs.
When CRAs receive a search from us they will place a search footprint on your credit file that may be seen by other lenders.
If you are making a joint application, or tell us that you have a spouse or financial associate, we will link your records together, so you should make sure you discuss this with them, and share with them this information, before lodging the application. CRAs will also link your records together and these links will remain on your and their files until such time as you or your partner successfully files for a disassociation with the CRAs to break that link.
The identities of the CRAs, their role also as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your data protection rights with the CRAs are explained in more detail at https://www.equifax.co.uk/crain. Their privacy policies are available here: Equifax (https://www.equifax.co.uk/About-us/Privacy_policy.html), LendingMetrics (https://lendingmetrics.com/privacy-policy)
|Which third parties specifically see my data?||These companies may process your data:
During or after contract (loan agreement)
|Do we sell data?||Yes|
|Why do we sell data?||
|Who do we sell your data to?||We may sell your data to Nouveau Finance Ltd (nouveaufinance.com)|
|Can I refuse my data being sold?||Yes you can. First you have to opt in and agree for us to sell your data and market to you, plus you can opt out at any time by emailing email@example.com.
There will be an opt out on every communication you receive.
|Can I change my mind about marketing?||You can change your mind at any time by emailing us at firstname.lastname@example.org.|
|How can I update and access my information?||Please email us at email@example.com stating what information you require. We will also contact you by your chosen means of correspondence on an annual basis.|
|What security do we have to protect my data?||We have a very strict policy on protecting your Personal Data:
|How long do we store your data?||We will keep your quote data for a maximum of 90 days or longer if you choose to opt in for contact, continue with an application or become a customer.|
|What software do we use to enter the data?||We use an in-house bespoke software application and Anchor Computer Systems (anchor.co.uk).|
|Do we profile your information?||We profile your information so we can market products to you that match your interests.|
|Can I access my profile?||Yes - You can write to us at firstname.lastname@example.org and we will provide you with a copy. You can ask us to amend or erase any of this data.|
|Can I object to you profiling me?||Yes you can, by emailing us at email@example.com.|
|Can I withdraw my consent at any time?||Yes you can withdraw your consent to marketing at any time. You also have the right to erasure in certain circumstances. For further information contact us at firstname.lastname@example.org.|
|What age must I be?||18|
|What are my rights?||You have the following rights for your data:
For further information in relation to your rights visit www.ico.org.uk
DTW Associates Limited
ICO Number: Z8874000